2Tech Consultancy Limited - Civica Cx Implementation, SSRS Reporting, UAT, Training and Housing Compliance Technology

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2Tech Consultancy Limited
Smarter systems. Safer homes.
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About Us

2Tech Consultancy
We deliver

2Tech Consultancy Limited is a specialist consultancy focused on the implementation of Civica Cx Housing Management and Regulatory Services solutions for UK local authorities and housing associations. With over a decade of hands-on delivery across London boroughs and housing providers, we take projects from requirements gathering through configuration, testing, training and go-live — and we stay until your teams are confident running the system themselves. We combine deep product knowledge with structured, ISTQB-certified test discipline, so what we build works, and provably so.

Our Services

Civica Cx (HMS) Implementation

End-to-end configuration and build of Cx housing modules: Service Charges, Rents, Repairs, Voids, Home Buy, CRM, Cases & Tasks, ASB and Estate Management — aligned to your business processes.

Cx Regulatory Services

Implementation of Licensing, Service Demand, Food Safety, Visits and Communications modules, from decision workshops with your SMEs through to trained, confident end users.

SSRS Reporting — Fixed Price

Specialist report development for Cx: service charge statements, Right to Buy notices, arrears and operational reports. Scoped up front, delivered at a fixed price with no day-rate surprises.

UAT & Test Delivery Packages

Module-ready UAT packs — test plans, scripts, defect logs, traceability matrices and live dashboards — refined across multiple Cx implementations. From templates to fully managed UAT.

Training & Knowledge Transfer

Structured training for end users and ICT BAU teams, with user guides, SOPs and recorded sessions so knowledge stays in your organisation long after go-live.

Data Migration & Validation

Migration testing and reconciliation to ensure your data lands correctly — mapped, validated and signed off before your legacy system is switched off.

Our Expertise

Deep product knowledge, disciplined delivery.

Our consultants have configured and delivered Civica Cx across eight major implementations since 2017, covering every core housing module and the full Regulatory Services suite. That experience is backed by 15+ years of structured software testing (ISEB/ISTQB certified), business analysis and training delivery — in both agile and waterfall environments. We don't learn on your project; we arrive knowing how the product behaves.

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Civica Cx (HMS) Configuration 95%
Cx Regulatory Services 90%
MS SQL & SSRS Reporting 90%
UAT & Test Management 100%
Business Analysis & Process Mapping 90%
Training & Knowledge Transfer 95%

Track Record

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Planning a Cx implementation, stuck mid-project, or need reports and UAT support? Tell us where you are and we'll come back to you within two working days with how we can help.

Company
2Tech Consultancy Limited
Registered office
167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF
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