2Tech Consultancy Limited is a specialist consultancy focused on the implementation of Civica Cx Housing Management and Regulatory Services solutions for UK local authorities and housing associations. With over a decade of hands-on delivery across London boroughs and housing providers, we take projects from requirements gathering through configuration, testing, training and go-live — and we stay until your teams are confident running the system themselves. We combine deep product knowledge with structured, ISTQB-certified test discipline, so what we build works, and provably so.
End-to-end configuration and build of Cx housing modules: Service Charges, Rents, Repairs, Voids, Home Buy, CRM, Cases & Tasks, ASB and Estate Management — aligned to your business processes.
Implementation of Licensing, Service Demand, Food Safety, Visits and Communications modules, from decision workshops with your SMEs through to trained, confident end users.
Specialist report development for Cx: service charge statements, Right to Buy notices, arrears and operational reports. Scoped up front, delivered at a fixed price with no day-rate surprises.
Module-ready UAT packs — test plans, scripts, defect logs, traceability matrices and live dashboards — refined across multiple Cx implementations. From templates to fully managed UAT.
Structured training for end users and ICT BAU teams, with user guides, SOPs and recorded sessions so knowledge stays in your organisation long after go-live.
Migration testing and reconciliation to ensure your data lands correctly — mapped, validated and signed off before your legacy system is switched off.
Our consultants have configured and delivered Civica Cx across eight major implementations since 2017, covering every core housing module and the full Regulatory Services suite. That experience is backed by 15+ years of structured software testing (ISEB/ISTQB certified), business analysis and training delivery — in both agile and waterfall environments. We don't learn on your project; we arrive knowing how the product behaves.
Talk to usCx HMS and Regulatory Services delivery for Redbridge, Camden, Enfield and Tower Hamlets — from module build to go-live support.
Full Cx implementation at Swan Housing Group, including SharePoint EDM integration and multi-module configuration.
Joint Cx and Abritas EHO transition programme for Lewes District and Eastbourne Borough Councils, covering homelessness, allocations and home buy.
SSRS service charge statements and Right to Buy offer notices delivered to statutory standard for London authorities.
Planning a Cx implementation, stuck mid-project, or need reports and UAT support? Tell us where you are and we'll come back to you within two working days with how we can help.